In today's digital economy, subscription-based business models are becoming increasingly popular, offering businesses a recurring revenue stream and customers the convenience of flexible payment plans. However, managing the complexities of subscription services, including renewals, amendments, and prorations, can be challenging for businesses. Salesforce Billing, a cloud-based billing solution, provides businesses with a comprehensive platform to streamline the subscription lifecycle, ensuring accurate billing, timely payments, and a positive customer experience.

In today's competitive business landscape, organizations are constantly seeking ways to improve their customer experience (CX). A positive CX can lead to increased customer satisfaction, loyalty, and advocacy, ultimately driving business growth and profitability. Configure, Price, Quote (CPQ) solutions play a pivotal role in enhancing CX by streamlining the sales process, providing personalized recommendations, and enabling self-service options.