Ed Tech Company
Ed Tech Company Transforming Revenue Management: Journey with Salesforce CPQ Optimization and Advanced Revenue Solution
Case Details
Industry:
IT – Ed-Tech
Company Size:
> $ 300 MM
Solution Implemented:
CPQ HealthCheck, Rev
Intel & Billing
# of Users:
75+
Project Duration:
weeks
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Business Challenges
- Ed Tech Company’s Salesforce CPQ system, implemented eight years ago, had become outdated, resulting in manual workarounds, outdated pricing structures, and inefficiencies in quoting processes.
- The existing billing processes lacked automation and integration, resulting in delays, errors, and inconsistencies in billing calculations, and tax compliance.
- It lacked robust mechanism for tracking revenue metrics, monitoring subscription renewals, and forecasting revenue projections, hindering their ability to make data-driven decisions and optimize revenue performance.
Bluvium Solution
- Conducted a thorough assessment of this company’s existing Salesforce CPQ system to identify outdated configurations, pricing structures, and workflow inefficiencies.
- Updated and optimized the Salesforce CPQ system to align with this company’s current business requirements, streamline quoting processes, and improve user experience.
- Integrated Intacct and Avalara with Salesforce to automate billing processes, including invoice generation, billing calculations, and tax compliance, improving accuracy and efficiency.
- Integrated Stripe as a payment gateway to enable secure and seamless online payments, enhancing the customer billing experience and accelerating cash flow.
Business Value
- The health check and optimization of this company’s Salesforce CPQ system resulted in streamlined quoting processes, reduced manual workarounds, and improved accuracy in pricing and configuration.
- Implementation of billing and revenue intelligence solutions provided this company with actionable insights into revenue performance, subscription renewals, and cash flow, enabling data-driven decision-making and revenue optimization strategies.
- Integration with Stripe as a payment gateway enhanced the customer billing experience by enabling secure and seamless online payments, reducing friction in the billing process, and improving customer satisfaction.
